Terms & Conditions

Conditions of Use

Welcome to the AMA Electronics online (AMA site). By accessing or using the AMA site, however, accessed, you agree to be bound by these terms of use which comprise the legal terms and conditions, the E-commerce terms and conditions including Return (Refund)/ Exchange Policy, the Cancellation Policy and the Privacy Policy (Terms of Use). These Terms of Use affect your legal rights and obligations.

AMA Electronics (AMA) reserves the right to make changes to the AMA site and its Terms of Use at any time. Each time you use the AMA site you should visit and review the then current Terms of Use that apply to your transactions and use of this site. If you no longer accept these Terms of Use, or any future modification to these Terms of Use, you must cease using AMA site. Continued use of the site indicates your continued acceptance of these Terms of Use. If, for any reason, we believe that you have not complied with these Terms of Use, we may, at our sole discretion, cancel your access to the registration areas of the AMA site immediately and without prior notice.

Tampering with the AMA site, misrepresenting the identity of a user, using buying agents and conducting fraudulent activities on the AMA site are expressly prohibited.

Disclaimers and Limitation of Liability

By using the AMA site, you expressly agree that use of the AMA site is at your sole risk. Neither the AMA site nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, Associates) warrant that use of the AMA site will be uninterrupted or error-free. Neither the AMA site nor its Associates warrant the accuracy, integrity or completeness of the content provided on the AMA site or the products or services offered for sale on the AMA site. No oral advice or written information given by the AMA site or its Associates shall create a warranty.

Under no circumstances shall the AMA site or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the AMA site, including but not limited to reliance by you on any information obtained from the AMA site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract or any other claim, even if an authorized representative of the AMA site has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the AMA site.

E-commerce Terms and Conditions

Product Display/Colors

The AMA site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and the AMA site reserves the right to revoke any stated offer and to correct any errors, descriptions, specifications, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, the AMA site will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Pricing Policy

Online Prices and offers are subject to change but will not be changed on any order that AMA has accepted.

Prices for Products exclude delivery costs, which if applicable will be added to the Customer Invoice in accordance with our current pricing structure (available on request).

It is agreed that the Prices are excluding of Value Added Tax (VAT). Where VAT is payable by AMA the agreed consideration for the supply shall include the amount of VAT payable applicable at the prevailing rate at the time the supply is made as a result of applicable legislation in the United Arab Emirates and the Kingdom of Saudi Arabia.

Payment Methods/Terms:

The final cost of products is determined depending on the payment method and will be brought to your attention after such payment method is chosen.

All purchases of products require a valid debit/credit card or other payment method that is accepted by AMA site in its sole discretion.

You claim and warrant that your use of a credit card or other payment method is authorized and that all information that you submit to AMA site or its 3rd party payment processor is true and accurate; you agree to pay all fees you incur. AMA site is not liable for damage of any kind arising from your submission of any information that is deemed to be untrue or is inaccurate.

All charges incurred, and all purchases are payable in advance and are not refundable once the order is made in whole or in part, regardless of the payment method, except as expressly set forth in this agreement and applicable refund policy.

You may pay for your orders with the following methods:

  1. Credit/Debit card Online.
  2. Bank Transfer.

Notwithstanding the foregoing, AMA site has the right to refuse any payment in its sole discretion without giving explanation.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The AMA site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Limitations/Limited Quantities

AMA may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. The AMA site also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same AMA site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. The AMA site reserves the right to limit or prohibit sales to dealers.

Shipping Methods and Fee:

Shipping costs are based on a combination of the following:
Weight and dimensions of your package;
Method of shipment (ground,air,sea,rail etc.);
Location you are shipping from (city, state, country);
Location you are shipping to (the destination country).

Costs can be considerably higher for international destinations, and generally not include additional charges such as duties, taxes, and customs clearance fees. For example, international rates may include pickup and door-to-door delivery. Extended Area Surcharges may apply depending on the international location and is not included in the shipping fees. This should be paid by the customer receiving the goods.

Termination of Use

AMA may, in its sole discretion, terminate your account or your use of the AMA site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. The AMA site reserves the right to change, suspend or discontinue all or any aspects of the AMA site at any time without prior notice.


If a product is found to be defective or not found to be working as per the required specifications, AMA Site shall exchange ONLY/NO REFUND the defective item ONLY within 30 days without (original packaging, instruction manual and all accessories).

The customer has no right to exchange or return (refund) in the following cases:

  • The product is free from any defects which might harm customer health and safety.
  • The customer is unhappy with the product for any reason.
  • The customer found the same product or services cheaper elsewhere.
  • The customer bought the product for someone else who does not want it for any reason.
  • The customer bought the product, and after sometime they received a gift from anyone with the same product.
  • Custom-configured and personalized products cannot be returned, refunded or exchanged.